STORE POLICY
CUSTOMER CARE
My pledge to you...
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My business would not exist without you, so rest assured I will always be putting you first. From unique jewellery design (because let’s face it we are all unique and it’s great to be able to express this in any way possible) to the actions I take as a business. I want you to feel confident that I am doing my best to serve you, from keeping all the information you give me private to helping look after the planet we live in for the future generations and the rest of ours.
I hope to make your visit with me as relaxing and stress free as possible. If at all you have any questions or suggestions, I would love to hear from you. Please just drop me an email at info@kljewellerydesigns.com
If you would like to keep up to date on my daily activity and on how I am keeping you the customer first then please do follow me on Instagram and we can become better friends.
PRIVACY & SAFETY
When you visit the Site, we automatically collect certain information about your device, including:
Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
As you browse the Site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase, attempt to make a purchase, I collect the information you have given including: your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
I only use this data once you have made a purchase to post out your item. Any payments made through paypal are stored within paypal and not visible to anyone. Paypal privacy policy can be read here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
If you have signed up to my newsletter then your email address is stored using mailchimp and only used when its time for sending out any news I have to share with you. Mailchimp’s privacy policy can be read here: https://mailchimp.com/legal/privacy/
If you leave a comment on the website then this information is available for all visitors to see and stored indefinitely.
My website uses cookies. Cookies is to used to personalise content and ads, to provide social media features and to analyse my traffic. I also share information about your use of my site with my social media. Cookies are small text files that can be used by websites to make a user’s experience more
efficient.
This website is connected to google analytics for re-marketing purposes (once you have visited this site my adds -if any may be shown to you because you have visited in the past) which uses visitors information for marketing.
Google analytics has it’s own privacy policy which you can read here: https://policies.google.com/privacy?hl=en-US
How google uses your data can been seen in the link below:
https://policies.google.com/technologies/partner-sites?hl=en-US
You can opt out of google analytics by clicking on the below:
https://tools.google.com/dlpage/gaoptout/
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I use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by following these links (you will still be shown ads, but they will be less relevant to you):
FACEBOOK - www.facebook.com/settings/?tab=ads
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@kljewellerydesigns.com or by mail using the details provided below: KL jewellery designs, 62 Erinvale Avenue, Belfast, BT10 0FP
WHOLESALE INQUIRIES
All the pieces I make are one of a kind pieces and therefore there is only one of every piece made. However if you have a design in mind that you would like to sell in bulk or maybe you have a charity that you would like to get a keepsake made for, then please do drop me an email at info@kljewellerydesigns.com and lets get talking. Hopefully together we can come up with a design that suits your needs.
PAYMENT METHODS
Payment is accepted using Paypal and credit cards.